Shipping & Delivery Policy
✔️ Order before 12 midnight are eligible for next day delivery.
✔️ Delivery is available for all 7 emirates except remote areas.
✔️ Delivery 7 Days a Week except public holidays.
✔️ We make every best effort to ship your order by noon on the next working day. An emergency situation or severe weather condition may cause delay in the shipment.
✔️ Customers can choose standard or expedited delivery. Additional fees will be notated on the checkout depending on the service chosen.
✔️ Company does not ship "signature required". Customers are responsible to have someone available to receive items when shipped.
✔️ Company is not responsible for any lost or damaged items during the shipping process.
✔️ Pre order Items have different delivery dates and you can find it on the products description page.
✔️ Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. Shipping fees are non-refundable. The original shipping fee will be deducted from your refund.
✔️ Courier will handing your delivery when you provide your Emirates ID / Passport and pay total invoice amount.
✔️ You must be over age of 18 to place an order. If you are underage and you place an order, you will lose your money, guaranteed.
✔️ AED 30 standard delivery charges if order is less than AED 300.
✔️ No delivery charges / free shipment if order total value is AED 300 or above.
✔️ AED 50 for same day delivery or expedited delivery for Dubai only if order is placed before 2pm.
✔️ Unless otherwise stated shipping promotions are for Standard shipping only.
Order & Delivery Confirmation
✔️ You will receive order confirmation after placing the order by e-mail from email@example.com
✔️ Once the order is fulfilled and ready to deliver, you will receive SMS or WhatsApp or email notification.
✔️ Our courier will confirm the location by WhatsApp or phone call to ensure delivery to the correct location.
✔️ For any further enquiries or explanation, please feel free to email us on firstname.lastname@example.org
Payment by Machine on Delivery
✔️ All Debit Card and Credit Card Transactions will be charged 2.5%.